Applications are being accepted from qualified and interested parties for the IO Furniture Limited Marketing Officer position.
The best and most well-known furniture manufacturing and interior design consulting firm in Nigeria is IO Furniture Limited.
We take pleasure in our ability to use production and design to convey the soul of our clients. Because each project is unique to us, we are able to work closely with each client to create environments that truly reflect who they are, whether they be people, brands, or businesses.
IO Furniture Limited Marketing Officer
Job Specifications:
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- Full Time
- Required Qualifications: BA/BSC/HND
- Location: Lagos | Nigeria.
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Core Working Relationships
- Customer Service/Sales Team
- Interior Design Team
- Operations Team
- Accounts Team
Task Complexities:
- Updating the PIQIT spreadsheet– This includes the list of all products uploaded on the e-commerce platform from PIQIT products to IO pieces that have been uploaded for clearance sale.
- Backend updates – When a customer places an order online the staff member is responsible for ensuring the customer is updated from the backend on the website from order confirmation to order completion.
- Digital Tracker – Ensuring that each CS representative is responsible for accurately filling out the tracker with enquiries from: walk-ins who saw an ad, referrals, ads seen from social media push, searches, drift enquiries, emails, WhatsApp or sms traction. This includes sending the analysis at the end of each month.
- Bestsellers– Collating weekly and monthly updates on top 5 bestsellers from Lifestyle and PIQIT (to be shared by the CS teams)
- Photoshoots – Coordinating and ensuring photography of all completed projects (before and after photos). Liaising with the interior design team to come up with a styled shoot based on items in the showroom as well as store to prepare the warehouse for the shoot or to provide additional hands. Also liaising directly with the photographer for photography sessions.
- Other social media engagements – Assisting with Instagram enquiries that are not straightforward and organising prompt deliveries.
- Ensuring that all customer service officers upload the catalogues on their WhatsApp.
- Ensuring that customer service officers follow up with clients for reviews by sending them the website links of PIQIT products.
- Uploading products on our PIQIT website andother e-commerce sites
- Constant communication with all vendors to ensure all documents and agreements are up to date
- Conduct market research to identify opportunities for promotion and growth.
Qualifications and Requirements:
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- Proven experience as marketing officer or similar role
- Solid knowledge of marketing techniques and principles
- Good understanding of market research techniques, statistical and data analysis methods
- Excellent knowledge of MS Office and marketing software (e.g. CRM)
- Thorough understanding of social media and web analytics
- Excellent organizational and multi-tasking skills
- Outstanding communication and interpersonal abilities
- Creativity and commercial awareness
- A team player with a customer-oriented approach
Education & Experience
- B.Sc/BA in Marketing, Business Administration or English Duties
- 1-3 years previous experience in a similar role, preferably in an interior design or furniture manufacturing organization.
Method of Application
Interested and qualified candidates should forward their CV to: human.resources@iofurnitureltd.com using the position as subject of email.
Deadline: February 10, 2023
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